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Since GE makes much of the Brinks equipment, the devices themselves are high quality and dependable. They also seem to communicate well with one another and the hub of the system. We use dedicated people and clever technology to safeguard our platform. I'm going on week 2 of trying to get them to re-issue said documents, and they insist that they have sent them, but I have provided their team screenshots verifying that they have not. The person that came out to get a new system from our old ADT system said he would cancel with ADT and had me write a letter to them to end our service.
You can, however, take advantage of Brinks’ 30-day free trial period and receive a full refund if unhappy with the system. The Brinks security app allows customers to arm and disarm security systems and view live video streams on a mobile device. Brinks promotes a DIY installation model with over-the-phone expert assistance to guide customers through complete setup.
Customized Systems Made Just for You
Brinks Home Security offers a no-hassle, 30-day return policy for equipment. Many home security system providers don't offer any type of return policy. This can provide peace of mind to homeowners who want a trial run of Brinks Home Security before fully committing. My home security installation was completed with no issues. Our technician was very courteous, knowledgeable and professional. He went over all of the information we needed in order to know how everything works.
To get an accurate picture of Brinks’s pricing, equipment, and more, we did a lot of research. We dug through online forums and customer review sites. We compared Brinks to similar security companies and services like ADT, Frontpoint, and Vivint. For more information on our testing processes and standards, read our full methodology.
Pricing & Packages
Also, I will not be reaching out to you to discuss my situation just to try again to retain me. I doubt you'll be able to change your ways in any reasonable time frame. Unfortunately, Brinks Home Security is another company that over charges you and steal your money.
Its limited equipment packages and monthly monitoring costs are clear and easy to choose from. Brinks Home Security isn’t exactly known for offering innovative features and technology. But that’s fine, as their systems are geared more toward the low-cost, DIY market. If you want cutting-edge features and technology, check out Vivint home security packages. That said, Brinks does provide a few helpful features that are practical for everyday use.
Frequently Asked Questions (FAQs)
For the Smart Security Ultimate package, professional installation is included in the cost. We reviewed Brinks against three other home security competitors, evaluated three of its home security plans, and noted all the positive and negative features. Brinks absolutely excels at customer service, and smart home features don't require a landline and offers the "fastest alarm response" right to your smartphone. But the company lacks in its diversity of contract options, availability of any kind of theft guarantee, and in its transparency of some key features and prices. With its reputable reputation, we definitely recommend considering Brinks Home Security as your security provider.
If you're looking for more of a budget-friendly approach to smart home security with only three years of commitment, we think Brinks is your best bet. As long as you choose to go the route of a contract plan with a DIY installation, Brinks is a very affordable option and starts around $29 a month. On the other hand, Brinks Home Security becomes more expensive if you're not a great DIY installer or you'd rather not be chained to a contract for three years. A professional installation will cost you anywhere between $199 to $399 for a Brinks system.
Here, we break down Brinks' claim to an honest review so you can make an informed decision. I like that I could save money by doing the installation myself. It was mostly good other than I had a few hiccups here and there. But for the most part, they were very knowledgeable and if they couldn't give me an answer right away, they provided it within twenty four hours.
Like ADT, you’ll need to sign a contract if you opt for Brinks’ Smart Security packages. Brinks Home Security offers average equipment with above-average monitoring services. But where it shines is its sensor options—you can monitor just about anything you can think of with Brinks. When signing up I was told I can cancel my services anytime I want .. Next thing I knew I signed up for 3 years contract.
I'm very satisfied with it, cost wise; we got it so many years ago, our cost is so minimal. When we're not home I feel good about it, and so does my husband. It's been very nice, we're very happy with our service. All the dealings that I've had with the customer service has been excellent so I'm real happy with them.
When it comes to home automation and customer service, Brinks Home Security is one of the best systems money can buy. With a long list of available equipment, plus the option to add on more, we think Brinks is a great brand to trust for comprehensive home protection. Professional installation adds hundreds of dollars to your setup cost to customers who don't want to take the DIY route -- on top of equipment fees. For more information on your Brinks installation costs, be sure to talk to a Brinks representative.
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